Customer Service Executive - Axis Inbound Process

  Job Title: Customer Service Executive - Axis Inbound Process

Location: Noida

Job Type: Full-time

Gender: Male/Female

Job Description:

An International BPO is currently seeking enthusiastic and dedicated individuals to join our Inbound Process team in Noida. We welcome both freshers and experienced tele-sales professionals to be a part of our dynamic work environment.

Job Responsibilities:

• Respond to customer inquiries and provide clarification on desired information.
• Collaborate with customers to determine their specific requirements and needs.
• Resolve problems by addressing customer concerns and providing effective solutions.
• Implement cross-selling and upselling techniques to enhance customer experience and increase sales opportunities.

Minimum Education: Undergraduates/Graduates

Experience: Freshers (Graduates) or Minimum 1 year of experience in Customer Service (Tele Banking/Tele Sales)

Skills and Abilities:

• Versant score of more than 4.
• Proficient in basic telephonic etiquettes and customer service skills.
• Excellent communication skills in both English and Hindi.
• Strong customer focus and attention to detail.

Salary Description:

• For Fresher: ₹16,500 per month (In-hand) + Incentives
• For Experienced: ₹17,500 per month (In-hand) + Incentives

Join us and be a part of a growing organization that values your skills and offers a competitive salary package. If you are passionate about customer service and have the required skills, we would love to hear from you.